Frequently Asked Questions

For which features do I need a PRO subscription?

You can face swap GIFs for free using any of the available GIFs from our collection. You will need to purchase processing seconds to face swap custom videos, photos or GIFs. You can get processing seconds through a subscription or through one time payments. Having a subscription will also remove ads and provide discounts to further one time payments.

What type of media are supported?

The supported media files are videos, photos and GIFs. For videos we support .mp4 and .mkv files. For images we support .jpeg and .png files. For GIFs we support .gif files.

Why can't I see created videos, images, or GIFs in my devices media gallery

As a security and privacy measure the generated media files are initially saved in private folders inside the application's directory. If you want to make the generated content visible to the media gallery of the device you can do so through the option available on the view page of the media file you generated.

Why did my face swap fail?

Faceshift performs well when a the source media contains a face for most of its duration. Also both the source media and the target media should contain faces in right angles for face detection to be successful.

How can I cancel my subscription?

You can cancel your subscription through the App's settings at any time. The benefits of the active subscription at the time of the cancellation, will be in effect until the end of the subscription's plan paid cycle.

How many seconds will I be charged when processing a media file?

The amount of seconds required for processing a media files depends on the processing required for generating the face swap. Before every generation the App will present to you the maximum amount of seconds that you could be charged for generating the requested face swap. You will be charged any number of seconds up to the accepted amount, but not more.

What is maximum size limit for the target media file?

The target media file can be up to 240 Megabytes.

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